During the holiday rush, sometimes we run short of certain flowers, such as a particular color of rose or lily. If we cannot fill the arrangement you choose exactly as pictured, we will make every effort to make it look as similar as possible. If we can't do that, we will call you and offer suggestions for the best possible arrangement. We always have a huge selection of cut flowers on hand, but during spring, our busiest season, there are times when certain flowers are not available because of the far greater demand. If you are open to substitutions, please choose that option and we will guarantee a beautiful arrangement!